Try the NHS App
Patients at Gateshead Inner West can use the NHS App to access a range of NHS services on their smartphone or tablet.
It doesn’t replace existing services, and you can still contact us in the usual ways.
But, once you have verified your identity in the app, you will have easy, 24/7 access to a growing range of health services and information.
Advice and information:
- search symptoms, conditions, and treatments
- get health advice through 111 online
- find NHS services near you
- check your NHS number
Appointments:
- book and cancel appointments
- check your referrals and hospital appointments
- manage vaccinations
Prescriptions:
- nominate a pharmacy and order repeat prescriptions
Manage your health:
- access your GP health record securely
- register your organ donation decision
- take part in health research
Send and receive messages:
- send an online form about your symptoms, conditions, or treatment directly to the surgery
- receive messages and notifications
- view messages from us and get notifications through your phone or tablet
Help someone else:
- link profiles. You can apply to access the health records, appointments and prescriptions of people you care for (including children) – or get help from someone you trust
If you already use , you can continue to do so. However, the NHS App will give you easy and secure access on your smartphone.
If you have any problems using the NHS App, you can select ‘help’ in the top right-hand corner of the app or visit nhs.uk/helpmeapp.
Video Guides
To help you get used to the NHS App and the 2024 redesign, why not take a look at our video guides?
Follow the link for video walkthroughs and step-by-step instructions on how to manage your health using the NHS App.
